1. About These Terms

These Terms & Conditions apply to purchases and use of the Nabiad website. By placing an order, you agree to these terms together with the policies and information shown during checkout.

2. Orders and Acceptance

Submitting an order does not guarantee acceptance. Orders remain subject to product availability, verification of customer information, and confirmation by Nabiad. We may contact you by phone or email if any order information needs clarification.

3. Product Information and Pricing

We aim to keep product names, descriptions, images, prices and availability accurate. If an obvious pricing, stock or product-information error is found before dispatch, we may contact you to confirm the corrected details or cancel the affected item or order.

4. Payment

Available payment methods are shown at checkout. For Cash on Delivery orders, payment is due according to the delivery method and order confirmation provided to you.

5. Delivery

Delivery availability, shipping charges and any free-delivery eligibility are calculated and displayed at checkout based on the delivery address and current store rules. Delivery time may vary by location, courier availability, public holidays and other circumstances outside our direct control.

6. Customer Information

You are responsible for providing an accurate name, phone number, delivery address and other information required to process the order. Incorrect or incomplete details may delay or prevent delivery.

7. Order Status and Courier Information

Order-status updates may be sent by email and may also be available through your account where applicable. Courier and tracking or consignment information may be added after dispatch.

8. Returns and Refunds

Returns, replacements and refunds are handled under Nabiad’s applicable Refund and Returns Policy. Product-specific restrictions may apply where relevant.

9. Privacy

Personal information provided through the website is handled in accordance with our Privacy Policy and is used for purposes such as processing orders, delivery, customer support, fraud prevention and account services where applicable.

10. Website Use

You may not misuse the website, attempt unauthorized access, interfere with website operation, submit fraudulent orders, or use the site in a way that violates applicable law.

11. Changes to These Terms

We may update these Terms & Conditions when store operations, services or legal requirements change. The version published on this website applies from its stated update date.

12. Contact

If you have a question about an order or these terms, please use the Contact Us page or the contact details published on Nabiad’s website.

Last updated: 19 September 2026